NOW HIRING: TOYOTA SERVICE TECHNICIANS

Carlock Toyota Tupelo - Build Your Career. Get Paid for Your Performance.

Are you an experienced Toyota technician looking for a dealership that rewards your skills, productivity, and commitment to quality? Or are you an aspiring technician ready to build a career in automotive service?

COMPETITIVE PAY STRUCTURE - Based on certification levels

MONTHLY PRODUCTION BONUS - Up to $5hr on top of your rate

ANNUAL RETENTION BONUS - Get paid just to keep your job!

Core Responsibilities

1. Productivity & Workflow Management

• Maintain a minimum production efficiency of 105%.
• Take ownership of customer concerns and maintain strong diagnostic integrity.
• Manage workflow efficiently, prioritizing repairs based on parts availability and repair order status.
• Complete repairs within promised timeframes without sacrificing quality.
• Keep dispatch and management informed of workflow or parts delays.

2. Quality & Diagnostic Commitment

• Perform accurate diagnostics and take ownership of each concern from initial inspection through completed repair.
• Deliver thorough vehicle inspections and quality video Multi-Point Inspections (MPI).
• Work with the Shop Foreman or Service Manager to review and confirm No Problem Found situations.
• Focus on Fix It Right the First Time and minimize repeat repairs and comebacks.
• Perform pre- and post-repair test drives when necessary to verify customer concerns and confirm successful repairs.

3. Repair Prioritization

• Prioritize open repair orders when required parts become available.
• Communicate parts delays, repair obstacles, and workflow concerns promptly to dispatch and management.
• Maintain awareness of assigned repair orders and help keep vehicles moving efficiently through the shop.

4. Professionalism & Work Ethic

• Be at your workstation, ready to work at the scheduled start of your shift.
• Maintain consistent productivity throughout the workday.
• Return promptly from scheduled breaks.
• Maintain a clean, organized, and safe work area.
• Demonstrate accountability, teamwork, and professionalism in all interactions.

What We're Looking For

• Strong mechanical and diagnostic abilities.
• Commitment to quality workmanship and customer satisfaction.
• Ability to work efficiently in a fast-paced dealership environment.
• Strong communication and teamwork skills.
• Dependability, punctuality, and personal accountability.
• A desire to grow professionally and advance Toyota certification levels.

Certificates, Licenses, Registrations

Operator Driver's License & State Inspection License

Compensation

Compensation is based on experience and commensurate with Fortune 500 companies.

Benefits

• Benefits include health insurance, dental and vision insurance, life insurance, paid time off, supplemental insurance policies, 401(k) plans, and paid Holidays.

About Us

Carlock Automotive Group has been a trusted name in the automotive industry for over 50 years, growing from a family business in Arkansas to a multi-state network of dealerships representing 17 premier brands. With locations across Tennessee, Mississippi, Alabama, and Louisiana, Carlock offers an exciting and dynamic work environment where team members play a key role in delivering top-tier sales, service, and financing to customers. Family-owned for three generations, the Carlock family has built a reputation for excellence, fostering a workplace culture centered on expertise, customer satisfaction, and career growth. Our dealerships provide endless opportunities to be part of something exceptional.

At Carlock, we seek passionate individuals committed to learning and perfecting their craft. As a member of the Carlock family, you’ll receive continuous training and development opportunities to grow your career. We believe in promoting from within and cultivating the next generation of automotive leaders. With manufacturer-sponsored courses and annual training programs, we invest in your long-term success. In addition to professional growth, we offer competitive benefits, including health, dental, and vision insurance, life insurance, paid time off, supplemental insurance, 401(k) plans, and paid holidays. From your first day with us to the road ahead, we're committed to fueling your growth and guiding your journey every mile of the way.