NOW HIRING: TOYOTA SERVICE TECHNICIANS

Carlock Toyota Tupelo - Build Your Career. Get Paid for Your Performance.
Are you an experienced Toyota technician looking for a dealership that rewards your skills, productivity, and commitment to quality? Or are you an aspiring technician ready to build a career in automotive service?

COMPETITIVE PAY STRUCTURE - Based on certification levels

MONTHLY PRODUCTION BONUS - Up to $5hr on top of your rate

ANNUAL RETENTION BONUS - Get paid just to keep your job!

Core Responsibilities
1. Productivity & Workflow Management

Maintain a minimum production efficiency of 105%.
Take ownership of customer concerns and maintain strong diagnostic integrity.
Manage workflow efficiently, prioritizing repairs based on parts availability and repair order status.
Complete repairs within promised timeframes without sacrificing quality.
Keep dispatch and management informed of workflow or parts delays.
2. Quality & Diagnostic Commitment

Perform accurate diagnostics and take ownership of each concern from initial inspection through completed repair.
Deliver thorough vehicle inspections and quality video Multi-Point Inspections (MPI).
Work with the Shop Foreman or Service Manager to review and confirm No Problem Found situations.
Focus on Fix It Right the First Time and minimize repeat repairs and comebacks.
Perform pre- and post-repair test drives when necessary to verify customer concerns and confirm successful repairs.
3. Repair Prioritization

Prioritize open repair orders when required parts become available.
Communicate parts delays, repair obstacles, and workflow concerns promptly to dispatch and management.
Maintain awareness of assigned repair orders and help keep vehicles moving efficiently through the shop.
4. Professionalism & Work Ethic

Be at your workstation, ready to work at the scheduled start of your shift.
Maintain consistent productivity throughout the workday.
Return promptly from scheduled breaks.
Maintain a clean, organized, and safe work area.
Demonstrate accountability, teamwork, and professionalism in all interactions.

What We're Looking For

Strong mechanical and diagnostic abilities.
Commitment to quality workmanship and customer satisfaction.
Ability to work efficiently in a fast-paced dealership environment.
Strong communication and teamwork skills.
Dependability, punctuality, and personal accountability.
A desire to grow professionally and advance Toyota certification levels.
Certificates, Licenses, Registrations
Operator Driver's License & State Inspection License
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
Benefits

Benefits include health insurance, dental and vision insurance, life insurance, paid time off, supplemental insurance policies, 401(k) plans, and paid Holidays.
About Us
Carlock Automotive Group has been a trusted name in the automotive industry for over 50 years, growing from a family business in Arkansas to a multi-state network of dealerships representing 17 premier brands. With locations across Tennessee, Mississippi, Alabama, and Louisiana, Carlock offers an exciting and dynamic work environment where team members play a key role in delivering top-tier sales, service, and financing to customers. Family-owned for three generations, the Carlock family has built a reputation for excellence, fostering a workplace culture centered on expertise, customer satisfaction, and career growth. Our dealerships provide endless opportunities to be part of something exceptional.
At Carlock, we seek passionate individuals committed to learning and perfecting their craft. As a member of the Carlock family, you’ll receive continuous training and development opportunities to grow your career. We believe in promoting from within and cultivating the next generation of automotive leaders. With manufacturer-sponsored courses and annual training programs, we invest in your long-term success. In addition to professional growth, we offer competitive benefits, including health, dental, and vision insurance, life insurance, paid time off, supplemental insurance, 401(k) plans, and paid holidays. From your first day with us to the road ahead, we're committed to fueling your growth and guiding your journey every mile of the way.

Sales Consultant – Automotive
If you’re ready to kick your sales career into overdrive, now is the perfect time to join our team of automotive sales professionals. This is an opportunity for you to turn your sales skills, excellent customer service and industry expertise into major profits. The sky is the limit for highly motivated, results-driven team players who want to not only close the sale, but to turn new buyers into lifetime customers.
Job Responsibilities

Understand and implement dealership sales process
Own every aspect of the sales process (from new client prospecting to vehicle delivery)
Present and demonstrate inventory
Review, update and manage daily inventory reports
Create and execute strategies for increasing market share
Prepare and review monthly plans with sales leadership
Maintain Customer Service Index, Gross Average and monthly units to dealership standards
Remain up-to-date on products, market trends and certification
Must be familiar with Client Relationship Management (CRM) software
Education and/or Experience
Experience, education and prior sales training are a PLUS. 
Benefits

Benefits include health insurance, dental and vision insurance, life insurance, paid time off, supplemental insurance policies, 401(k) plans, and paid Holidays.
About Us
Carlock Automotive Group has been a trusted name in the automotive industry for over 50 years, growing from a family business in Arkansas to a multi-state network of dealerships representing 17 premier brands. With locations across Tennessee, Mississippi, Alabama, and Louisiana, Carlock offers an exciting and dynamic work environment where team members play a key role in delivering top-tier sales, service, and financing to customers. Family-owned for three generations, the Carlock family has built a reputation for excellence, fostering a workplace culture centered on expertise, customer satisfaction, and career growth. Our dealerships provide endless opportunities to be part of something exceptional.
At Carlock, we seek passionate individuals committed to learning and perfecting their craft. As a member of the Carlock family, you’ll receive continuous training and development opportunities to grow your career. We believe in promoting from within and cultivating the next generation of automotive leaders. With manufacturer-sponsored courses and annual training programs, we invest in your long-term success. In addition to professional growth, we offer competitive benefits, including health, dental, and vision insurance, life insurance, paid time off, supplemental insurance, 401(k) plans, and paid holidays. From your first day with us to the road ahead, we're committed to fueling your growth and guiding your journey every mile of the way.

Service Advisor – Automotive
We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now.
Job Responsibilities

Greet service department customers promptly and courteously—attitude is everything!
Listen to customers and clearly translate repair needs to techs
Upsell additional services using low pressure, high integrity methods
Provide accurate repair/maintenance estimates
Adhere to policies on vehicle care and operation
Follow up on each repair and keep customers informed of progress
Sell and manage extended warranties
Inspect repair quality and ensure all work is complete
Notify customers when vehicles are ready for pick up
Review and explain repairs and associated costs with customers
Handle minor customer concerns and complaints
Keep Service Manager informed of all problems and potential problems
Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
Benefits

Benefits include health insurance, dental and vision insurance, life insurance, paid time off, supplemental insurance policies, 401(k) plans, and paid Holidays.
About Us
Carlock Automotive Group has been a trusted name in the automotive industry for over 50 years, growing from a family business in Arkansas to a multi-state network of dealerships representing 17 premier brands. With locations across Tennessee, Mississippi, Alabama, and Louisiana, Carlock offers an exciting and dynamic work environment where team members play a key role in delivering top-tier sales, service, and financing to customers. Family-owned for three generations, the Carlock family has built a reputation for excellence, fostering a workplace culture centered on expertise, customer satisfaction, and career growth. Our dealerships provide endless opportunities to be part of something exceptional.
At Carlock, we seek passionate individuals committed to learning and perfecting their craft. As a member of the Carlock family, you’ll receive continuous training and development opportunities to grow your career. We believe in promoting from within and cultivating the next generation of automotive leaders. With manufacturer-sponsored courses and annual training programs, we invest in your long-term success. In addition to professional growth, we offer competitive benefits, including health, dental, and vision insurance, life insurance, paid time off, supplemental insurance, 401(k) plans, and paid holidays. From your first day with us to the road ahead, we're committed to fueling your growth and guiding your journey every mile of the way.

Service Porter
The Service Porter is responsible for performing a variety of duties as they relate to the operation of a collision center and/or service department. This position interacts daily with Customers, Technicians, Collision Manager, Service Associates, Parts Associates, Cashiers, Sales Associates and Managers, just to name a few.
Job Responsibilities

Pick up from and deliver customers to desired locations
Pick up and deliver vehicles to sublet vendors and customers as directed
Move vehicles from intake area to storage area
Move vehicles inside and outside of collision center to help achieve production standards
Maintain a neat and orderly production and paint areas by sweeping, removal of trash and discarded parts as well as other actions required to maintain the appearance of the production and paint areas
Maintain other areas of the collision center such as the offices, storage areas and around the outside of the collision center
Understand and follow federal, state and local regulations, such as those governing the disposal of hazardous wastes
Save and tag all warranty parts for storage
Requirements
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job requires "people" skills and a genuine desire to service the client. A positive attitude and willingness to be a team member are essential to this position.
Education and/or Experience
High School Diploma or GED; or one to two years related experience and/or training; or equivalent combination of education and experience.
Operator Driver's License (must be insurable and ability to drive a standard transmission).
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand. The employee frequently is required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Benefits

Benefits include health insurance, dental and vision insurance, life insurance, paid time off, supplemental insurance policies, 401(k) plans, and paid Holidays.
About Us
Carlock Automotive Group has been a trusted name in the automotive industry for over 50 years, growing from a family business in Arkansas to a multi-state network of dealerships representing 17 premier brands. With locations across Tennessee, Mississippi, Alabama, and Louisiana, Carlock offers an exciting and dynamic work environment where team members play a key role in delivering top-tier sales, service, and financing to customers. Family-owned for three generations, the Carlock family has built a reputation for excellence, fostering a workplace culture centered on expertise, customer satisfaction, and career growth. Our dealerships provide endless opportunities to be part of something exceptional.
At Carlock, we seek passionate individuals committed to learning and perfecting their craft. As a member of the Carlock family, you’ll receive continuous training and development opportunities to grow your career. We believe in promoting from within and cultivating the next generation of automotive leaders. With manufacturer-sponsored courses and annual training programs, we invest in your long-term success. In addition to professional growth, we offer competitive benefits, including health, dental, and vision insurance, life insurance, paid time off, supplemental insurance, 401(k) plans, and paid holidays. From your first day with us to the road ahead, we're committed to fueling your growth and guiding your journey every mile of the way.

NEW EXPANSION COMPLETED: HIRING TOYOTA EXPRESS SERVICE TECHNICIANS

Start Your Career. Build Your Skills. Get Rewarded.
Are you mechanically inclined, dependable, and ready to work in a fast-paced automotive environment?
Carlock Toyota is looking for motivated Express Service Technicians to join our team! Whether you're starting your automotive career or already have experience performing maintenance services, this is an opportunity to grow your skills, develop professionally, and build a future in the automotive industry.

POSITION OVERVIEW
Express Technicians are an important part of our service department. They perform routine maintenance and preventative services while ensuring every vehicle receives the attention and care our customers expect.
We are looking for team players who work efficiently, follow established procedures, and understand that quality workmanship and customer satisfaction always come first.

CORE RESPONSIBILITIES
1. Maintenance & Service Performance

Perform routine maintenance services, including oil and filter changes, tire rotations, and fluid services.
Complete manufacturer-recommended maintenance according to Toyota procedures.
Perform basic inspections and identify potential maintenance or repair needs.
Maintain consistent productivity while completing services accurately and efficiently.
Follow established procedures and safety standards for every repair order.
2. Vehicle Inspections & Quality

Complete thorough vehicle inspections on every assigned vehicle.
Maintain a minimum 95% inspection completion rate.
Complete and submit quality video Multi-Point Inspections (MPI), maintaining a minimum 95% video submission rate.
Identify and communicate vehicle maintenance needs and potential concerns.
Ensure all work is completed correctly before returning vehicles to the customer.
3. Productivity & Workflow

Maintain an efficient workflow in a fast-paced service environment.
Complete assigned services within expected timeframes.
Communicate delays, additional needs, or concerns to dispatch and management.
Work cooperatively with other technicians, advisors, and service department personnel.
Take ownership of assigned repair orders from start to completion.
4. Professionalism & Work Ethic

Be at your workstation and ready to work at the scheduled start of your shift.
Maintain consistent productivity throughout the workday.
Return promptly from scheduled breaks.
Keep your workstation clean, organized, and safe.
Demonstrate dependability, accountability, and a positive team attitude.

WHAT WE'RE LOOKING FOR

Basic automotive knowledge or a strong interest in learning the trade.
Mechanical aptitude and willingness to learn.
Ability to work in a fast-paced environment.
Attention to detail and commitment to quality.
Strong work ethic, dependability, and punctuality.
Ability to work independently and as part of a team.
Desire to grow into more advanced technician roles.

WHY JOIN CARLOCK TOYOTA?

Opportunity to develop automotive skills and advance your career.
Hands-on training and professional development.
A pathway toward becoming a Toyota Certified Technician.
A team environment focused on quality and customer satisfaction.
Opportunity to grow within Carlock Automotive.

YOUR AUTOMOTIVE CAREER STARTS HERE!
Join Carlock Toyota and become part of a team that values hard work, quality, and professional growth.
APPLY TODAY!
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
Qualifications

Must meet dealership’s requirements for employment
Ability to read/comprehend written instructions and information
Familiarity with all aspects of automotive repair/maintenance
Must have a valid driver license and be able to operate manual transmissions
Prior experience as a technician’s helper or apprentice preferred
Effective communication and interpersonal skills
Physical Requirements/Working Conditions

Occasional exposure to inclement weather
Ability to operate an automobile
Prolonged periods of standing, stooping and bending
Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than 10 pounds of force constantly to move objects
Requires a significant amount of walking and/or standing. May also require working in the seated position for long periods while operating controls with arms and legs. This position may also require working at a production pace while pushing and/or pulling materials from place to place.
Benefits

Benefits include health insurance, dental and vision insurance, life insurance, paid time off, supplemental insurance policies, 401(k) plans, and paid Holidays.
About Us
Carlock Automotive Group has been a trusted name in the automotive industry for over 50 years, growing from a family business in Arkansas to a multi-state network of dealerships representing 17 premier brands. With locations across Tennessee, Mississippi, Alabama, and Louisiana, Carlock offers an exciting and dynamic work environment where team members play a key role in delivering top-tier sales, service, and financing to customers. Family-owned for three generations, the Carlock family has built a reputation for excellence, fostering a workplace culture centered on expertise, customer satisfaction, and career growth. Our dealerships provide endless opportunities to be part of something exceptional.
At Carlock, we seek passionate individuals committed to learning and perfecting their craft. As a member of the Carlock family, you’ll receive continuous training and development opportunities to grow your career. We believe in promoting from within and cultivating the next generation of automotive leaders. With manufacturer-sponsored courses and annual training programs, we invest in your long-term success. In addition to professional growth, we offer competitive benefits, including health, dental, and vision insurance, life insurance, paid time off, supplemental insurance, 401(k) plans, and paid holidays. From your first day with us to the road ahead, we're committed to fueling your growth and guiding your journey every mile of the way.